Executive Voices: How airlines are keeping customers happy in the age of...
Photo courtesy of Pictures of Money/flickr For most fliers, airline fees are a necessary evil of traveling (although there is evidence there may actually be some good to extra charges). Still, it’s...
View ArticleQ and A: Spirit Airlines CEO on the ethics of running a no-frills airline
Photo courtesy of Spirit Airlines It may be the airline people love to hate, but there’s no denying that flying Spirit Airlines can save you some serious bucks. Paying for carry-on luggage and a...
View ArticleSpirit receives so many complaints it drags down entire U.S. airline...
Photo: Sarah Deer, Flickr Despite what you may personally believe in the midst of an unexpected delay or when your baggage never appears on the carousel, American carriers are losing less baggage and...
View ArticleDon't forget to check your airline's safety record abroad — these 228...
Photo: Amy McTigue, Flickr The European Union boasts some of the most rigorous aviation safety standards in the world, banning a whopping 228 airlines from landing in EU countries or even passing...
View ArticleHappy holidays! These carriers are both adding extra bag fees for holiday travel
Photo: Ian Gratton/Flickr There are still bags of half-priced Halloween candy on the shelves, but we’ve already fast-forwarded through November and have kickstarted the Christmas season. Walmart has...
View ArticleSmaller seats on airplanes raise safety concerns
Photo: SuperJet International/Flickr Airplane seats are continually getting tinier so airlines can pack more people are being packed on board. And that’s not just bad news for your passive aggressive...
View ArticleSenator to Spirit, Frontier: Halt the holiday baggage fees
Photo: Spirit Airlines U.S. Senator Bill Nelson (D-FL) did not take kindly to the news that Spirit Airlines and Frontier Airlines were intend to raise fees on baggage, both of the checked and carry-on...
View ArticleBudget airlines in the U.S. hope to expand, compete with Big 3
Photo: ERIC SALARD/Flickr In Europe, you’d be hard-pressed to find anyone that doesn’t fly budget, from Prince William to the British prime minister. That could be because low-cost carriers account for...
View ArticleEvery precious inch: these airlines offer the most (and least!) legroom
Photo: Austrian Airlines/Flickr It won’t come as much of a surprise to hear that not all airplane seating configurations are created equally. But deciphering the differences can sometimes feel like an...
View ArticleWhich airlines will be arriving on time this Thanksgiving week?
It may be too late to change your travel plans this week — barring a blizzard or in-flight breakup — but you can at least prepare yourself for what awaits you in the airport. The math club whiz kids at...
View Article400-pound man accuses Spirit Airlines of weight discrimination
Steve DeGrange is a large man, and he knows it. The Germantown, Maryland man stands more than six feet tall and weighs more than 400 pounds, so when he and his wife of 20 years booked an anniversary...
View ArticleHere are the most exciting new airline routes announced since November
It’s been a banner month for new airline routes, with 43 new routes to U.S. destinations and/or from U.S. origins launching across 11 different airlines. The infographic below shows the newest and most...
View ArticleSpirit Airlines makes Steve Harvey feel even worse with its latest promo
On Sunday night, Miss Universe host Steve Harvey temporarily forgot how to read, which led to one of the most painful moments ever captured on live television. He bungled the only important part of the...
View ArticleNow departing: 6 memorable moments from outgoing Spirit CEO Ben Baldanza's...
Spirit Airlines announced this week that the man piloting the company for the past 10 years, CEO Ben Baldanza, had been replaced with former AirTran chief Robert Fornaro. Baldanza was more than just...
View ArticleDo these two airlines really have 2016's best airline loyalty programs?
Credit card analysis and comparison site CardHub.com put the rewards programs of the largest domestic airlines to the test to determine which airline offers its brand loyalists the best perks in 2016....
View ArticleStudy: Airfare prices drop by almost half when a low-cost carrier enters a...
The so-called “Spirit Effect” — the depressing influence on pricing of a low-cost carrier (LCC) entering an established market historically only serviced by a legacy airline — can reduce airfare prices...
View ArticleThis loophole might help you get around an airline's name-change policy
Changing something on an airline ticket — whether it’s a name, a flight time or a departure airport — is usually expensive at best, impossible at worst. Last year, when one Ryanair passenger realized...
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